Website terms
Important information about using the site and its external links.
Website terms of use
Please read these terms when using DampUK.co.uk. The website is intended to help UK readers understand damp problems, not to replace an inspection.
Who provides the website?
DampUK.co.uk is an editorial information website maintained by Prudent Plus Limited. The full company and contact details are set out at the end of these terms and in the website footer.
By using the website you agree to use it lawfully and respect its content and technical systems. If you do not accept these terms, please stop using the website.
Information, not a diagnosis
Our articles discuss possible causes of damp, condensation, leaks, mould, building defects and available treatment approaches. They are general guidance and cannot establish the condition of your particular home, the cause of a stain or the suitability of any proposed treatment. Descriptions of defects and examples are not substitutes for an inspection by a suitably competent person.
It is important to check any proposed work against the construction and condition of your property. A treatment that helps one house may be ineffective or unsuitable elsewhere. Do not authorise work solely because an article appears to match your symptoms.
Safety and urgent situations
Never put yourself at risk while investigating damp. Do not work at height without suitable precautions, open unsafe structures, interfere with gas or electrical installations, or disturb materials that might contain asbestos. If water is near electrical installations, a ceiling is unstable, or mould or damp is affecting health, obtain appropriate professional help promptly.
We do not provide emergency support or property-specific advice by email. Contact an appropriate local service when urgent action is needed.
External links and tradespeople
Links to MyJobQuote and other third-party sites are provided for convenience. They are separate businesses and control their own websites, prices, terms and personal-data practices. DampUK does not itself employ, certify, vet or supervise the contractors you may find through those services.
Before hiring anyone, check their credentials, insurance, references and proposed diagnosis, request written quotations and establish who is responsible for the work and any guarantee. A link is not an endorsement of a specific contractor, product or technique. Where commercial referral or advertising relationships apply, these should be disclosed appropriately.
Accuracy and availability
We aim to provide useful, carefully prepared material but cannot guarantee that every page will always be complete, error-free or up to date. Rules, standards, practices and external resources may change. We may correct, reorganise or withdraw material and cannot guarantee uninterrupted website availability.
Photographs and drawings are illustrative. They may not accurately represent the construction of a particular building. The website is directed primarily at readers in the United Kingdom.
Copyright and acceptable use
Unless otherwise stated, the website's text, design and original images are protected by copyright and other applicable rights. You may read pages and print or save reasonable excerpts for personal, non-commercial use. Do not republish substantial parts of the site or use its images commercially without permission, except where permitted by law.
Do not attempt to interfere with the site's security or availability, introduce malicious code, or use automated systems in ways that place an unreasonable load on the service.
Responsibility and applicable law
To the extent permitted by law, we do not accept responsibility for loss caused by relying solely on general website information rather than obtaining advice appropriate to the property. Nothing in these terms excludes or restricts rights or liabilities that cannot lawfully be excluded, including liability for fraud or for death or personal injury resulting from negligence.
These terms are governed by the laws of England and Wales, without removing any mandatory consumer rights that may apply. For details of how personal information is handled, see the privacy notice.
Contact and company information
dampuk.co.uk is maintained by Prudent Plus Ltd of Booths Hall, Booths Park, Knutsford Cheshire WA16 8GS. They are registered in England number 10104295.
Prudent Plus Limited are registered with the Information Commissioners Office under The GDPR/Data Protection Act 2018: Reference number ZB208127
For corrections, rights enquiries or questions about these terms, use the following protected email contact:
We may change these terms when the site or relevant requirements change. Continuing to use the site after updated terms are published indicates acceptance to the extent permitted by law.
Need help with a damp problem?
If you need a local tradesperson, MyJobQuote is an external service where you can request quotes. Check the diagnosis and qualifications before agreeing to work.
Find local tradespeople on MyJobQuote →